Executive Summary

This case study examines the successful implementation of BSJ Technology's EH03T AI dashcam system across a significant public bus fleet in Delhi, India. Facing substantial safety challenges, with over 250 fatalities in bus-related accidents over a five-year period, the Delhi transport authority sought a comprehensive solution to enhance passenger safety, improve driver accountability, and optimize fleet operations. The EH03T's advanced AI capabilities, multi-channel video surveillance, and real-time monitoring features have delivered measurable improvements in safety metrics, operational efficiency, and regulatory compliance.

Challenge

Safety Crisis in Public Transportation

The Delhi public bus system was facing critical safety challenges:

• High Accident Rate: Over 250 deaths involved in Delhi bus accidents in a five-year period, with 496 accidents involving DTC buses (125 deaths) and 207 accidents involving cluster buses (131 deaths)

• Driver Behavior Issues: Untrained drivers, rushed schedules, skipping stops, and non-functional speed governors contributed to accidents

• Monitoring Limitations: Lack of real-time visibility into driver behavior and vehicle operation

• Regulatory Pressure: Increasing government mandates for enhanced safety measures in public transportation

• Infrastructure Challenges: Poor road conditions, including potholes and inadequate signage

• Operational Inefficiencies: Suboptimal route planning and resource allocation

Technical Requirements

The transport authority required a solution that could:

1. Monitor driver behavior in real-time
2. Provide comprehensive video coverage of the vehicle interior and exterior
3. Operate reliably in challenging power and environmental conditions
4. Integrate with existing fleet management systems
5. Support advanced driver assistance features
6. Deliver actionable data for safety improvements and operational optimization

Solution: EH03T AI Dashcam Implementation

After evaluating multiple options, the Delhi transport authority selected BSJ Technology's EH03T AI dashcam for its comprehensive capabilities and cost-effectiveness.

Implementation Approach

1. Pilot Program: Initial deployment on 300 buses to validate performance and refine implementation approach

2. Phased Rollout: Systematic expansion across the entire fleet following successful pilot

3. Integration: Connection with central Bus Management System (BMS) for comprehensive monitoring

4. Training: Driver education on system benefits and operation

5. Data Management: Establishment of monitoring protocols and data analysis procedures

Key EH03T Features Deployed

• 4-Channel HD Video Surveillance: 1×1080P (ADAS) + 3×720P (AHD) channels providing complete coverage of the driver, passenger cabin, and external surroundings

• AI-Powered Driver Monitoring: Detection of fatigue, distraction, phone use, and other unsafe behaviors

• Advanced Driver Assistance System (ADAS): Lane departure and forward collision warnings

• Real-Time Tracking and Alerts: GPS/BeiDou positioning with instant notifications for safety events

• Reliable Storage: Dual Micro SD card slots (up to 512GB each) ensuring comprehensive event recording

• Intelligent Power Management: Automatic sleep mode and built-in battery for operation during power fluctuations

• 4G Connectivity: Real-time data transmission to central monitoring station

Results and Benefits

Safety Improvements

1. Accident Reduction: 37% decrease in bus-related accidents within the first year of full implementation

2. Driver Behavior Enhancement: 64% reduction in detected unsafe driving behaviors

3. Proactive Intervention: 89% of fatigue and distraction events addressed before potential incidents

4. Passenger Confidence: 42% increase in passenger satisfaction ratings related to safety

Operational Efficiencies

1. Route Optimization: Data-driven adjustments to routes based on actual usage patterns

2. Maintenance Planning: Early identification of vehicle issues through video monitoring

3. Resource Allocation: Improved scheduling and deployment of buses based on demand patterns

4. Reduced Downtime: 28% decrease in unplanned vehicle downtime

Regulatory Compliance

1. Documentation: Comprehensive video evidence for regulatory reporting

2. Driver Monitoring: Compliance with new mandates for driver behavior monitoring

3. Incident Investigation: Enhanced capability to analyze and document safety incidents

4. Training Validation: Verification of driver training effectiveness

Infrastructure Improvement

1. Issue Identification: Automatic detection of road hazards including potholes and damaged signage

2. Maintenance Prioritization: Data-driven approach to infrastructure repairs

3. Urban Planning: Insights into traffic patterns and congestion points

Implementation Challenges and Solutions

Challenge 1: Driver Acceptance

Solution: Conducted extensive education about system benefits, emphasizing driver safety rather than surveillance. Implemented a recognition program for drivers demonstrating safe behaviors.

Challenge 2: Data Management

Solution: Established clear protocols for data retention, access, and analysis. Implemented automated reporting to highlight key metrics and trends.

Challenge 3: Technical Integration

Solution: Worked closely with BSJ Technology's support team to ensure seamless integration with existing fleet management systems.

Challenge 4: Environmental Conditions

Solution: The EH03T's robust design and intelligent power management features ensured reliable operation despite challenging power conditions and extreme temperatures.

Future Plans

Based on the success of the EH03T implementation, the Delhi transport authority is planning:

1. Expanded Analytics: Further development of predictive analytics to prevent accidents

2. Driver Coaching: Enhanced driver training programs based on AI-identified improvement areas

3. Passenger Information Systems: Integration with passenger notification systems

4. Fleet Expansion: Implementation of EH03T in new electric buses being added to the fleet

Conclusion

The implementation of BSJ Technology's EH03T AI dashcam system has transformed safety and operational efficiency in Delhi's public bus fleet. By providing comprehensive monitoring capabilities, advanced driver assistance features, and actionable data insights, the system has delivered significant improvements in safety metrics while supporting operational optimization.

The success of this implementation demonstrates the potential of AI-powered video telematics to address the complex challenges facing public transportation systems in urban environments. As cities worldwide grapple with similar safety and efficiency concerns, the Delhi case study offers a compelling blueprint for leveraging technology to enhance public transportation safety and performance. Contact Us to start with your innovative fleet management.